Pool Table Professionals

Welcome to Pool Table Professionals! Here you will find a little bit insight about us and our company.

How did you get started in the pool table business?

I started out when I was 15, working for a company behind my home, in St. Petersburg, Florida called George's Pool Tables. I was basically an assistant to the owner. My job for the first year was to carry the tools in and out different service locations. I also assisted in carrying the slates in and out on various move jobs. When we were not busy, I cleaned up around the shop. During my second year, George started teaching  me how to set up pool tables and by the end of the year, I was refelting  pool tables. For the next couple of years, I worked side by side with him, learning and mastering every aspect of the billiard business. 

In 1985, and on the encouragement of the owners of Craftmaster, my wife Cheri and I opened up our own business. The owners of Craftmaster suggested we call our company "Joe's Pool Table Repair". It didn't really have much of a ring to it, but the name made it's point. Over the years, I worked with and still do with some of the big name players in the billiard industry such as Robertson Billiard Supply in Tampa, FL, Florida Billiards in Orlando FL, and Aurora Road Billiards in Melbourne Fl. I also have contracted out to major moving companies such as Allied Van Lines, United , Atlas and North American. Throughout the years, due to wanting a change of scenery, we haved moved our business. We have lived the country lifestyle while residing in a quaint little town called Brooksville, FL. to living the big city life living in Orlando, Fl. However, despite the multiple moves across this beautiful state, we still have kept up our customer base. Our quality in service and our attention to detail keeps our customers coming back. 

What role does your wife play within the business?

I always have said that Cheri is the "brains" behind our business. She is in charge of all the bookwork which includes booking jobs, taking care and acquiring any inventory that we may need, and keeping our website and social media sites up to date. She is also in charge of keeping our accounts receivables and our accounts payable  current. If you call anytime in the morning, the majority of the time, you will talk to Cheri, where you will find that she can usually answer any questions that you may have for us. On top of all that, she is a loving and caring Florida State certified Paramedic, a Front Office Manager for a beachside hotel and she also volunteers in her spare time at a local horse rescue! To say she stays busy would be an understatement.  She truly is my other half and is definitely a vital part to keeping our business running. I sure couldn't do it without her!

Why does your work stand out from others who do what you do?

I won't say anything negative about our competitors, I know our work speaks for itself. We do however provide all of our customers with unparelled service. Quality work with a personal touch! Plus we provide a one year guarantee on all of our service work, a lot of companies do not.

What do you like most about your job?

Getting to meet new people and providing them with exceptional service.

What do you wish customers knew about you or your profession?

How physically demanding it isIt's not as simple as picking a pool table up and moving it. Sometimes we are requested to move pool tables upstairs and with each slate weighing in excess of 150 lbs this can be physically challenging.

Describe the most common types of jobs you do for your clients.

Moving pool tables, Refelting pool tables, Setting up pool tables.

What questions do customers most commonly ask you? What's your answer?

"Do you really have to completely disassemble a table in order to move it"? If it is a home table the answer is YES. The common misconception is that pool tables can be moved in one piece. Unfortunately when people try to that they not only damage the table, but end up damaging themselves.

What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

The newest craze is  logo pool table felt. You can now have your pool table refelted with your favorite football team's logo in the middle, a photo of your pet or whatever you can imagine. It's a great concept, but is very expensive.

What important information should buyers have thought through before seeking you out?

Call us and talk to us personally; we can answer any questions that they might have. Buying a pool table is similar to buying a car. Know what you are looking for and know what you are willing to spend. 

What advice do you have for a customer looking to hire a provider like you?

Look for years of experience, look for guarantees, look for references, look for professionalism. Speak to the owners of the company; "Do they make you feel welcomed"? In our business we add a personal touch and don't make our customers feel like just a number. You invest a lot of money into buying a pool table, so you should receive top notch service when having it set up or moved.